Deloitte jobs - Support Services - Analyst in Hyderabad

By | July 27, 2022

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Deloitte Support Services requires Analyst.
Post Details:
Analyst - Global Knowledge Services – BSX
Analyst Specific skill set required: Internet searching Graduation/ B.Tech.
Professional qualification: M.B.A.
Work experience: 0 to 1 year
Location: Hyderabad.
Last date for application: As soon as possible.


Notification & Online Application

Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including: 
          Deloitte & Touche LLP
          Deloitte Consulting LLP
  Deloitte Financial Advisory Services LLP
Deloitte Tax LLP
In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.-based parents.
Global Knowledge Services (GKS)


GKS is a team providing five distinct services that synergize to serve the knowledge needs of Deloitte professionals across all functions globally. GKS has made a phenomenal growth in the last three years in U.S. India and is expected grow to a great extent to meet the client needs. 
GKS comprises of five service lines:

1. Content Publishing — This team is involved in processes that uphold client confidentiality and IP guidelines for all content on Global Consulting Knowledge Portal (KX) and Deloitte Resources (DR).
2. Knowledge Management Product Support  — This team provides services that include: design and development of HTML pages, Web sites, SharePoint sites, Flash presentations, electronic and printable collateral.
3. Business Research Centre — This team offers secondary business research and analysis services utilizing external sources to our practitioners
4. Business Support  - This team provides 24×5 support to practitioners over phone, email and live chat to find firm knowledge and information (both tacit and explicit) critical to our business services
5. SharePoint Services ‑ This team provides site development, site and content management services, to all Deloiite functions, industries and client sites.
Job descriptionFunction Deloitte Support Services India Pvt Ltd.
Service line Global Knowledge Services  ‑ Knowledge Management Product Support
Function
Deloitte Support Services India Pvt Ltd. Service line
KMS-Business Support Exchange (BSX) Job level

Key job responsibilities:
  • Respond to practitioner requests for information, but meeting stipulated service-level agreement
  • Use Microsoft Outlook receive and respond to practitioner queries
  • Search internal intellectual property databases to address requests
  • Maintain a working knowledge of industry, services areas, functions, methods, and tools
  • Manage service requests from origination to completion
  • Record service requests, correspondence, and resolution in a call management system
  • Follow standard escalation process to resolve issues
  • Use of tools like Deloitte OnLine and other Deloitte standard tools for smooth functioning
  • Participate in knowledge sharing and transfer sessions when required
  • The key skills required are as follows:
Search skills

· Internet skills· Microsoft Office skills· Basic HTML skills· Understanding of basic business terminologies· Basic Industry & consulting service area knowledge.· Written and spoken English skills
Work timing
Rotating shifts: 5am to 2pm, 2pm to 11pm, 9pm to 6am

Analyst Specific skill set required:
Internet searching Graduation
B.Tech.

Professional qualification

M.B.A Work experience
0 ‑ 1 year


“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide auditconsulting,financial advisoryrisk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities. 

In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

·          Deloitte & Touche LLP
·          Deloitte Consulting LLP
·          Deloitte Financial Advisory Services LLP
·          Deloitte Tax LLP
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